CCEA Exams Helpline to offer advice and reassurance to students

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The Council for the Curriculum, Examinations and Assessment (CCEA) has set up a dedicated examinations helpline which offers advice and guidance for the thousands of students who are expecting their A-Level and GCSE results over the next fortnight.

The helpline will be in operation from 9am until 5pm, from Wednesday 12 August until Friday 28 August, however lines will open early at 7am on A Level results day.

Anyone with queries regarding CCEA’s examination results can call 028 9026 1260, email helpline@ccea.org.uk, or log onto the CCEA website www.ccea.org.uk to search for answers from the Frequently Asked Questions section.

CCEA Examinations Manager Michael Crossan commented: “We recognise that results day can be an anxious time for students, their families and schools. CCEA’s examinations helpline is available to those receiving results and who may need guidance or assistance from our experienced staff.

“The helpline service will operate throughout the results period, from 12 to 28 August. This service can provide useful information to aid decision making about the next steps.

“I would like to commend all students on the hard work and time spent preparing for and completing GCSE and A Level qualifications. I wish them every success with their future plans, whether they choose to go onto further study or employment.”